Financial Assistance and Charity Care
In the spirit of our mission to serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities, St. Mary’s is committed to providing healthcare services to all patients based on medical necessity.
For patients who require financial assistance or are experiencing temporary financial hardship, St. Mary’s offers several assistance and payment options, including charity and discounted care, short-term and long-term payment plans, and online patient payment capabilities.
Financial assistance is available only to patients who live in the following counties: Athens-Clarke, Banks, Barrow, Elbert, Franklin, Greene, Hart, Jackson, Madison, Morgan, Oconee, Oglethorpe, Putnam, Stephens, Taliaferro, and Walton.
To apply for financial assistance, please complete and apply. The application is available in English and Spanish. If you require an application in a language other than those already available, please reach out to us by calling 844-853-7359.
- Financial Assistance Application: English / Spanish / Chinese (Simplified) / Vietnamese / Korean
- Financial Assistance Plain Language Summary: English / Spanish / Chinese (Simplified) / Vietnamese / Korean
- Financial Assistance Full Policy: English / Spanish / Chinese (Simplified) / Vietnamese / Korean
- Amounts Generally Billed: English
- List of Providers Covered/Non-Covered
Please contact our financial counselor's office to discuss your financial needs so we can assist you in determining the best option available for you. Our phone number is (844) 853-7359. Our office is open Monday through Friday from 8:30 a.m. to 11 p.m. and 11 am-11 pm on Saturday and Sunday for your convenience.
Written copies of the application, plain language summary, or the full policy can also be obtained from a financial counselor at the hospital. Copies may also be requested by emailing: billing@stmarysathens.org or by mailing to one of the hospital addresses below:
| St. Mary’s Hospital Attn: Patient Access 1230 Baxter Street Athens, GA 30606 |
St. Mary's Sacred Heart Hospital Attn: Patient Access 367 Clear Creek Pkwy Lavonia, GA 30553-4173 |
St. Mary’s Good Samaritan Hospital Attn: Patient Access 5401 Lake Oconee Parkway Greensboro, GA 30642-4232 |
Thank you for choosing St. Mary’s Health Care System. We look forward to serving you.
For information on insurance plans contracted with St. Mary’s, please see our insurance page.
Patient Financial Services
Financial counselors are available to work with patients in completing financial assistance applications to determine what assistance is available. This includes assessing eligibility for Medicaid and Health Insurance Exchange plans.
Patients may contact a financial counselor at the hospital who can assist in determining qualification for financial assistance by calling (844) 853-7359.
The Health Insurance Marketplace
The Affordable Care Act (ACA) requires everyone legally living in the U.S. to have health insurance beginning January 1, 2014. It also gives millions of individuals with too little or no insurance, access to health plans at different cost levels. The law also provides financial assistance to those who qualify based on family size and income. Open enrollment for the health insurance exchange marketplace begins in November. Please see a financial counselor at the facility where you receive care for more information.